Privacy Policy

This Privacy Policy governs the manner in which Luggage Talk collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://www.luggagetalk.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Luggage Talk.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. The non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Sites, such as the operating system and the Internet service providers utilized and other similar information.

Collection of Personally Identifiable Information From or Through Social Media Sites

In addition, when you interact with any of our property page or account on a social media platform, such as Facebook, Twitter, Tumblr, or LinkedIn, we may collect the personally identifiable information that you make available to us on that page or account including your social media account ID. However, we will comply with the privacy policies of the corresponding social media platform and we will only collect and store such personally identifiable information that we are permitted to collect from those social media platforms. If you choose to link or login to your account on our site with or through a social networking service, Both us and that service may share certain information about you and your activities. With your consent, we also may share information about your activities, including what you view on the Sites, with that social network’s users.

Collection of Your Source IP Address/Location Information

We collect and store your device’s source IP address which may disclose the general location of your device at the time you access the Sites. Advertisements and certain content may be directed to you as a result of this data.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The user may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

We use cookies to:

  • Help remember and process the items in the shopping cart.
  • Understand and save user’s preferences for future visits.
  • Keep track of advertisements.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

Some of our advertising partners may use cookies and web beacons on our site. Our advertising partners include Google AdSense, Media.net, Infolinks, RevenueHits and more.

These third-party ad servers or ad networks use technology to the advertisements and links that appear on our sites send directly to your browsers. They automatically receive your IP address when this occurs. Other technologies ( such as cookies, JavaScript, or Web Beacons ) may also be used by the third-party ad networks to measure the effectiveness of their advertisements and/or to personalize the advertising content that you see.

We have no access to or control over these cookies that are used by third-party advertisers.

You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices. This privacy policy does not apply to, and we cannot control the activities of, such other advertisers or websites.

How we use collected information

We may collect and use Users personal information for the following purposes:

  • Provide you with the content, products, and services you request
  • Post your user generated content to our Sites as you request
  • Communicate with you about your account or transactions with us and send you information about features and enhancements on or to our Sites
  • Communicate with you about changes to our policies
  • Communicate with you about your comment to a story or topic
  • Personalize content and experiences on our Sites, including providing you recommendations based on your preferences
  • Send you newsletters, offers, and promotions for our products and services, third party products and services, or special events by e-mail, text, or other another medium
  • Provide you with advertising including advertising based on your activity on our Sites or activity on third-party sites and applications
  • Administer our loyalty programs
  • Administer contests, giveaways, promotions, and polls
  • Optimize or improve our products, services, and operations
  • Detect, investigate, and prevent activities that may violate our policies or be illegal
  • Perform statistical, demographic, and marketing analyses of users of the Sites and their purchasing patterns
  • To send periodic emails: We may use the email address to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

Visitor comments may be checked through an automated spam detection service.

What Are Your Choices?

We believe you should have choices about the collection, use, and sharing of your information. Although you cannot opt-out of all data collection when you visit our sites, you can limit the collection, use, and sharing of your personally identifiable information by not submitting it on our site. For information regarding your choices related to interest-based advertising, please see the “Advertising” section.

All personally identifiable information is provided on a voluntary basis. If you do not want us to collect such information, you should not submit it to the Sites. However, doing so will restrict your ability to access some content and use some of the functionality of the sites.

You can change your cookie preference by appending ?ez_force_cookie_consent=1 to URL or by simply opening this URL: https://www.luggagetalk.com?ez_force_cookie_consent=1

How we protect your information

We maintain physical, electronic and procedural safeguards to protect Potential Personal Information, and continually monitors access to its systems to detect unauthorized attempts to gain access to such information. However, we cannot guarantee that these safeguards will not be penetrated or compromised or that all information will remain secure under all circumstances.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Advertising

Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non-personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website. Some of the ads may be served by Google. Google’s use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses “non personally identifiable information” and does NOT track personal information about you, such as your name, email address, physical address, etc.
Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy: https://policies.google.com/technologies/ads
We have implemented the following:
  • Remarketing with Google AdSense
  • Google Display Network Impression Reporting
  • Demographics and Interests Reporting
  • DoubleClick Platform Integration
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together.
We use them to compile data regarding user interactions to sell that data to interested parties.
We also use the following advertising networks. For more information on what data they collect, process and more information, kindly refer to their respective privacy policies.

Google Analytics

We use a tool called “Google Analytics” to collect information about the use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

You can opt-out of Google Analytics tracking using the browser add-on officially provided by Google: https://tools.google.com/dlpage/gaoptout/

Facebook Analytics

We use Facebook Pixel to identify user behavior. This is only applicable if the user is logged into his/her Facebook account while visiting our site. All the information is processed and maintained by Facebook. For more information refer to Facebook Privacy Policy.

Facebook Messenger Chat Plugin

We use Facebook Messenger Chat Plugin to let users chat with us if they need any help or support from us. We can access only the information that you have made public on Facebook. We may use the chat for quality and training purpose in the future and to improve our services. We request users not to share any sensitive information over the chat. For more information refer to Facebook Privacy Policy.

Facebook Like button and social widgets

The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc. For more information refer to Facebook Privacy Policy.

Twitter Tweet button and social widgets

The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc. For more information refer to Twitter Privacy Policy.

OneSignal

We use push notification service called “OneSignal”. All the data that is required to do so is collected and stored by OneSignal. We use OneSignal platform only to provide push notification directly to your device. You can find more information on OneSignal Privacy Policy.

Hotjar

We use Hotjar to track how visitors of our website interact with the content provided by us. This helps us figure out where users click frequently, their behavior with the content and other things that help us make the content better and increase our conversion rate. For more information refer to Hotjar Privacy Policy.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

The user may use Login with a Social Media Account, more about this discussed in “Collection of Personally Identifiable Information From or Through Social Media Sites”.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Emails and Newsletters

You may always opt-out of receiving future e-mail marketing messages and newsletters from us by following the instructions contained within the emails and newsletters, or by e-mailing, calling or writing us at the addresses given in the Privacy Policy or Contact Us page.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Viewing, Changing & Erasing Personal Data

If you want to know what Personal Data we stored about you, you can contact us, with reasonable frequency, by sending an email to the email address given in the contact section of Privacy Policy. We will send you an overview of all your stored Personal Data within four (4) weeks.

After receipt of this overview, you may request us to correct, supplement, delete or block Personal Data that is factually incorrect, incomplete or irrelevant for the purpose of processing, or if the data is in violation of a legal provision. We will inform you within four (4) weeks whether it will comply your request.

If you wish to delete your entire data you can do so by sending an email to the email address given in the contact section of Privacy Policy.

After deleting of your Account, we may store your Personal Data and Account for a further period of time for a number of reasons, including but not limited to backup reasons, legal obligations concerning the retention of accounting information and the prevention of malicious actions resulting from identity theft or other offences or crimes such as fraud.

All retained Personal Data continues to be subject to this Privacy Policy.

Dispute resolution

Any questions or concerns about the use or disclosures of Potential Personal Information by us or other matters subject to this Policy should be directed to the address given below. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles contained in this Privacy Policy.

Changes to this privacy policy

We have the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, feel free to contact us using the details mentioned on Contact Us page.

Last Updated: 24 May 2018